Cookie Policy
We use cookies and similar tracking technologies to ensure operational security, remember user preferences, and analyze site performance. You have full control over your preferences at any time.
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Sanvy AB
Cookie & Tracking NoticeOrg.nr: 559603-3125
Stockholm, Sweden
Full GDPR & ePrivacy Compliance
Cookie Policy – Sanvy AB
Last Updated: October 2026
Sanvy AB ("Sanvy", "we", "us") uses cookies and similar tracking technologies on sanvy.eu, app.sanvy.ai, and our Odoo-powered portal (sanvygroup.odoo.com) to ensure operational security, remember user preferences, and analyze site performance.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They allow the platform to remember your session, language settings, and technical configurations across pages.
2. Categories of Cookies We Use
A. Strictly Necessary & Security Cookies (Always Active)
These cookies are essential for the operation of our platform, portal, and helpdesk. They enable secure authentication, session management, file uploads, and routing through our Odoo backend and cloud infrastructure.
B. Preference & Functional Cookies
Functional cookies remember user settings (such as chosen language or timezone) and live chat interaction history to provide a seamless user experience across visits.
C. Performance & Analytics Cookies (Optional – Consent Required)
Analytics cookies (such as Google Analytics 4) gather aggregated, anonymized usage statistics to help us improve site navigation and operational efficiency. These are placed only after you click "Accept" on our cookie banner.
3. Comprehensive Cookie Inventory
| Cookie Name | Provider | Purpose | Category | Expiration |
|---|---|---|---|---|
session_id |
Odoo.com | Authenticates user login and maintains session state across portal pages. | Strictly Necessary | Session |
fileToken |
Odoo.com | Temporary security token used for secure document and attachment uploads. | Strictly Necessary | Session |
frontend_lang |
Odoo.com | Stores user language preference for interface rendering. | Preference | 1 Year |
tz |
Odoo.com | Stores user time zone preference to display correct timestamps. | Preference | 1 Year |
im_livechat_history |
Odoo.com | Stores support live chat interaction state and history. | Functional | 2 Years |
_ga |
Google Analytics | Distinguishes unique users for site usage reporting. | Analytics | 2 Years |
_ga_* |
Google Analytics | Maintains session state for Google Analytics 4. | Analytics | 2 Years |
4. Managing Consent & Disabling Cookies
When you visit sanvy.ai or sanvygroup.odoo.com, the Odoo cookie banner allows you to configure your consent choices. You can update or revoke your preferences at any time via the "Cookie Settings" link in the website footer or by adjusting your browser settings.
If you have any questions or inquiries regarding our cookie practices, please contact us at legal@sanvy.eu.